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1. How is the purchase process?

  • The purchase process is very easy, just follow the following steps:
    • Add the products you want to purchase to your shopping cart; the button comes inside each product page.
    • When your order is complete, click Checkout, that will take you to a page where you can fill in your shipping details.
    • We will present you with three payment options: PayPal Plus, Credit Card or Bank Deposit. Choose the one that works best for you.
    • Then you should receive a confirmation email.

2. What payment methods do you accept?

  • The payment of the Product can be made by means of a bank credit card, PayPal Plus, bank deposit.

3. To which states do you ship orders?

  • To the entire Mexican Republic.

4. Do you ship internationally?

  •  At the moment, we only ship within the Mexican Republic. We hope to be able to ship internationally soon! 

5. Who will deliver my order?

  • The supplier that fills the orders is FedEx.

6. What is the delivery time of my order?

  • Once your order has been processed and you receive confirmation of your payment from the banking institution, it or the items purchased will be sent by parcel. FedEx.

  • The date you will receive your shipment will be 3-5 business days after receipt of the purchase order, Saturdays and Sundays are not valid for the preparation of orders.

7. What is the shipping cost?

  • If your purchase is less than $ 599.00MX, shipping will cost from $ 130.00MX.

8. How can I track my order number?

  • You will receive via email a shipment notice containing the tracking code with the information to check the status of the package.

9. I would like to change the shipping address of my order

  • If the product is not yet packed, contact our Customer Service for more information.

10. When are there promotions? 

  • We have promotions very frequently! The best way to find out is to follow us on our social networks, subscribe to the newsletter and visit our website www.passiniwax.com

1. How old is it to apply the first epilation?

There is no age at which it is determined, because physical changes depend on each person. The first epilation can be applied when the person considers it necessary either for image or hygiene.

2. What is the best method for epilating for the first time?

It is important to find the most suitable method according to the tolerance of each skin and personal needs. However, waxing is recommended in a salon, spa, or specialized epilation center.

3. How much growth must the hair have to be able to have an epilation?

The hair must be 3 to 5 mm long to be epilated.

4. How should I apply the wax on the skin?

When applying Passini wax, it must be in the direction of hair growth and remove with the cloth in the opposite direction to hair growth, holding the skin that is being worked with with the other hand.

5. How much wax should I apply on my skin?

You must apply the wax forming a thin layer.

6. After removing the wax, did I have some hairs, can I apply the wax again?

You should not apply wax more than once in the same area to be epilated, remove the hairs that may remain with a tweezers.

7. Can I alternate the use of wax and rake?

Combining raking with epilation causes the hair to bury itself, making it difficult to remove and delaying the hair-thinning process.

8. What benefits do I get from constantly epilating with Passini waxes?

By making an epilating habit with the Passini ritual, you will be able to slow down hair growth, weaken it and make it softer and finer.

9. Can you epilate me if I am on my menstrual days?

The skin is more sensitive during the period and ovulation, so it is more advisable to epilate two days before or after your menstrual period.

10. Can I sunbathe after having epilated?

After the epilation process, you should avoid exposure to solar radiation for at least 24 hours. We recommend applying sunscreen.

11. Can my body epilate any part?

Avoid epilating on: spots, moles, sores, cuts, nostrils, eyelashes, inner part of the ear and genitals.

12. Can anyone be epilated with wax?

It is not recommended to epilate people who are under treatment with Retinol, Cortisone, Hydroquinone, Aha, etc. Nor to people with problems of pronounced varicose veins or Phlebitis.

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